Shipping policy

Thank you for shopping with Cart2india. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully.

1. Order Processing

Orders are processed within 1 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may vary during high-demand periods or promotional events.

2. Shipping Coverage

We currently ship across India.
Delivery availability may vary depending on the serviceability of your location.

3. Delivery Time

Estimated delivery times are:

Metro Cities: 3–5 business days.
Other Cities and Towns: 4–5 business days.
Remote Areas: 5–7 business days.

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

4. Shipping Charges

Free Shipping

5. Order Tracking

Once your order has been shipped, you will receive tracking details through email, SMS, or WhatsApp (where available). You can use the tracking number to monitor your shipment status.

6. Cash on Delivery (COD)

Cash on Delivery is available for eligible locations.
Cart2india reserves the right to refuse COD service for certain PIN codes or high-risk orders.
Customers are requested to ensure availability to receive the package.

7. Delayed or Failed Deliveries

Delivery may be delayed due to:

Weather conditions.
Natural disasters.
Public holidays.
Incorrect shipping information provided by the customer.
Courier-related issues beyond our control.

If a package is returned due to an incorrect address, failed delivery attempts, or refusal to accept the order, additional shipping charges may apply for re-shipment.

8. Damaged Packages

If you receive a damaged package or an incorrect item, please contact us within 48 hours of delivery with clear photos or videos for assistance.

9. Lost Shipments

In the rare event that your package is lost during transit, we will coordinate with the courier partner and provide a replacement or refund, subject to verification.